Important Telephone Numbers/Web Address

Organization and Web Sites

Phone Number


Accident Reporting System (ARS)

*no web site available

1 888 800-0029

Workers' compensation claims reporting for employees

College Savings Program


College savings program for state employees

Davis Vision

1 800 999-5431

Vision care for UUP members

Deferred Compensation Plan

1 800 422-8463

Savings plans for state employees

Delta Dental

1-800-471-7093 Dental plan for UUP members

Empire Plan

1 877-7NYSHIP

Empire Plan participants

Empire Plan Major Medical - United HealthCare

1 877-7NYSHIP

Empire Plan enrollees medical/surgical plan

Empire Plan Hospital - Blue Cross

1 877-7NYSHIP

Empire Plan enrollees hospitalization plan

Empire Plan Medco prescriptions

1 877 769-7447

Empire Plan enrollees prescription plan

Empire Plan Benefits Management Program

*no web site available

1 877-7NYSHIP

Pre-admission and discharge review and pre-certification for certain treatments including MRI. Voluntary Specialist Consultation Evaluation

Empire Plan Home Care Advocacy Program (HCAP)

*no web site available

1 877-7NYSHIP

Empire Plan enrollees home care and medical supply program

Empire Plan Mental Health - GHI ValueOptions

*no website available

1 877-7NYSHIP

Empire Plan enrollees psychiatric care and substance abuse program

Empire Plan Nurse Line

*no web site available

1 800 439-3435

Empire Plan enrollees source for medical information and health tips

Employee Assistance Program


1 800 822-0244

Employee Assistance Program for

NYS Employees & families

Employees’ Retirement System (ERS)


518 474-2987

ERS retirement system members


1-800-226-1412 Vision care for M/C's

Fidelity - Optional retirement carrier

1 800 343-0860 (Plan ID 72777)

Fidelity Investment plan participants

Flex Spending Account

1 800 358-7202

Dependent and Health Care flexible spending account

GHI dental

1 800 947-0101

Dental benefits for M/C

ING – Optional retirement carrier

1 800 677-4636

ING retirement plan participants

Internal Revenue Service

1 800 829-1040

Federal tax information and forms

JLT Services Corporation

1 800 366-7315

Group insurance products for M/C employees

Long-Term Care – NYPERL


Long-Term Care Insurance for State employees


1 800 772-1213

Medicare and general retirement planning information

Met Life – Optional retirement carrier

1 800 MET-SUNY

Met Life retirement plan participants

NYS Department of Civil Service

1 800 833-4344

State employee benefit and employment information

NYS Department of Labor

518 457-9000

Unemployment insurance, job and career information and resources

NYS Department of Taxation

1 800 CALL-TAX

New York State tax information and forms

NYS Office of the State Comptroller

518 474-4044

Payroll and retirement information for state employees

NYS TRS – Teachers Retirement System

1 800 348-7298

TRS retirement system members

NYS Workers' Compensation Board

518 474-6674

Workers' compensation information

Social Security Administration

1 800 772-1213

Social Security and Medicare information

State Insurance Fund

*no web site available

518 437-6400

State workers' compensation carrier

TIAA-CREF Retirement System

1 800 842-2776

TIAA-CREF retirement plan participants

UUP Benefit Trust Fund


Dental, Vision, and other union benefits for UUP

VALIC – Optional retirement carrier

1 800 44-VALIC

American General/Valic retirement plan participants


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For more information, please contact Melissa Proulx, Director of Human Resources
or e-mail: